Our Customer Pledge

“A customer is the most important visitor on our premises and in our Business. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it, and the reason for our existenceHe is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.”
~ Kenneth B. Elliott

Vehicle Handover / Delivery...

An exciting experience for our clients as they finally get the keys to their vehicle from our dealership and drive it marking the beginning of their journey.

Before being given the keys to their new pride and joy, our Croco Motors representative will run our esteemed clients through all the paperwork and any agreements that go with the car and that need to be signed. This will be a chance to also review any yet unseen documentation such as the service record.

Before the collection of the vehicle, we may once again show the car’s main features and controls to refresh the client’s memory so that they can drive the car away safely. This “tour” of the vehicle may also prompt further questions that they may not have previously thought of and its an integral part of the Croco Experience

Social Responsibility...

Croco Motors generously assists various charity organisations across the country, including Mutemwa Leprosy Centre and Mother of Peace Community in Mutoko, Chinyaradzo Children’s Home and Jairos Jiri with basics such as food and clothing. Employees spend time at charities demonstrating that giving is also about spending quality time. The company has also extensively assisted under privileged organisations and members of society nationwide including donations to Mayors’ Christmas Cheer Funds for various cities and towns. Our hands-on approach to volunteer work ensures caring programs continue to brighten the lives of thousands of underprivileged across Zimbabwe.

view gallery

Testimonials...

What Our Customers Say

“They have very good customer service they work really hastily, I needed a change of wind shield wipers and they managed to fit them in less than 20 minutes including the payment process and what not. The place seems really secure and you would not have any doubt leaving your car here for service and they also service cars pretty well! Very rarely do we have to go back with a car that has been serviced in under a month.”

Brandon

“Excellent place to have your car serviced and acquire new cars Toyota, Ford, Kia, UD and other commercial vehicles”.

Charles Ngoya

“Good customer care service, well-resourced too. In need of a new truck, sedan or fuel saver, car spares and service? Croco Motors is the place to be.”

Lloyd T I Rwodzi

“Good customer care service, well-resourced too. In need of a new truck, sedan or fuel saver, car spares and service? Croco Motors is the place to be.”

Lloyd T I Rwodzi

“Best Ford workshop in Zimbabwe.”

Raymond Mambondiani

“Friendly and helpful customer services.”

Chirag Solanki

“Good Service delivery. Car servicing done in good lead time.”

Arnold Samhungu

“Just visit the place with your Ford ranger or Mazda for service, you will enjoy customer service.”

Mbonisi Moyo

“All ford parts that’s the right place.”

Shepherd Chifamba

“Good customer service they are very polite.”

Patience Gororo

“A very good and reliable place for motor service.”

Mandizha Kudakwashe